Service and Parts FAQs

Auto Service in Knoxville, TN at Mazda of Knoxville

At Mazda of Knoxville, we're not just about selling cars; we're committed to providing exceptional automotive solutions tailored to the needs of drivers throughout Knoxville, Oak Ridge, Maryville, Sevierville, Farragut, Loudon, and neighboring areas. We've curated a list of commonly asked questions about auto repairs, parts, and maintenance to enhance your experience. However, if you don’t find the answers you're looking for, our Mazda service center in Knoxville, TN, is always ready to assist you.

Frequently Asked Questions:

Q. Why Choose Dealership Service?

Opt for dealership service to benefit from certified technicians who specialize in your specific make and model. With access to state-of-the-art diagnostic tools and genuine parts, they ensure top-notch repairs and uphold the value of your vehicle.

Q. Do You Only Service Mazda Vehicles?

While Mazda is our specialty, our Knoxville service center caters to all makes and models, ensuring comprehensive care for every vehicle on the road.

Q. Do I Need an Appointment?

While appointments aren't mandatory, scheduling in advance allows us to accommodate your schedule and minimize any potential wait times.

Q. Why Should I Choose Genuine OEM Parts?

Genuine OEM Mazda parts are meticulously crafted for your vehicle, guaranteeing optimal performance, safety, and longevity. When you choose OEM replacement parts, you're investing in the consistent performance and reliability your equipment demands.

Q. What Services Do You Offer?

Mazda of Knoxville provides a wide range of automotive services spanning air filter replacements, battery replacements, brake repairs, oil changes, tire rotations, transmission flushes, vehicle inspections, and more.

Q. How Should I Handle a Recall Notice?

Respond promptly by contacting your vehicle manufacturer or authorized dealership to schedule essential repairs or modifications, prioritizing your safety and peace of mind.

Q. How Often Should I Get an Oil Change?

Follow the manufacturer's guidelines, typically every 5,000 to 7,500 miles, to ensure optimal engine performance and longevity.

Q. Why Are Vehicle Inspections Important?

Regular vehicle inspections play a crucial role in assessing the condition of your car’s components. By conducting these checks, you can detect any potential issues early on, thereby preventing unexpected damages and costly repairs or replacements down the road.

Q. How Often Should I Have My Brakes Checked?

We recommend a check every six months or sooner, especially for aggressive drivers, to maintain optimal braking performance.

Q. What's the Lifespan of Tires?

On average, tires last around 5 to 6 years, but factors like driving habits, road conditions, and maintenance can impact their longevity. Regular inspections and maintenance can help extend their lifespan.

Contact Our Mazda Service Center in Knoxville, TN

Have more questions? Our team of service professionals is more than happy to help address any inquiries you may have. Whether you need routine maintenance or major repairs, don't hesitate to reach out. Experience the convenience of scheduling your next auto service directly online with us or visit our dealership today!

CONTACT US

Mazda of Knoxville

9985 Parkside Dr Knoxville, TN 37922

HOURS

Sales

Tuesday: 9:00 AM - 7:00 PM

Service

Tuesday: 7:30 AM - 5:30 PM

Must Be Presented At Time Of Service

Synthetic Oil Change

Full Synthetic Oil Change
$74.95
Full Synthetic Oil Change Replace Filter Top Off All Fluids Multi-Point Inspection

Cannot be combined with other offers. One coupon per person. Tax and waste disposal fees (if any) additional. Present at time of purchase. No cash value. Does not apply to prior purchases. Other restrictions apply. Void where prohibited.

Must Be Presented At Time Of Service

4-Wheel Alignment

Special
$99.95

Not valid with any other offer. See dealer for details. Other restrictions apply.

Must Be Presented At Time Of Service

Service Wild Card

Savings
You Spend
You Get
$100-$249
$15 OFF
$250-$499
$25 OFF
$500 Or More
$50 OFF

Max discount $50. Excludes tires. Savings off ticket. See dealer for additional details. Must present when order is written. Cannot be combined with other offers or previous purchases. Limit one per customer.

Must Be Presented At Time Of Service

Tire Rotation

Special Offer
$24.95
Rotate all 4 tires + complimentary brake inspection

Not valid with any other offer. Tax and waste disposal fees (if any) are additional. Present coupon at time of purchase. No cash value. Does not apply to prior purchases. One coupon per person. Other restrictions apply. Void where prohibited.

New Owner Special

15% off Accessories

Customize Your New Mazda
Check out our accessory department.

Must present at time of service. Not valid with other offers. See dealer for details. Must use within 180 days of purchase of new or Mazda Certified Pre-Owned vehicle (model year 2015 or newer).

Must Be Presented At Time Of Service

Financing Available

on Service, Tires & Accessories!

Restrictions apply. See dealer for details.

Must Be Presented At Time Of Service

Manual Transmission

Service
$139.95
Drain and fill transmission fluids, full circle inspection included.

See service advisor for details. Cannot be combined with any other specials. Valid at Mazda of Knoxville.

Must Be Presented At Time Of Service

Rear Differential

Service
$144.95
Drain & Re-Fill All Differential Fluids. Full Circle Inspection Included.

See service advisor for details. Cannot be combined with any other specials. Valid at Mazda of Knoxville.

Must Be Presented At Time Of Service

Brake Service

Plus Tax
$479.95
Price per axle. includes: replacement of brake pads, turn of the rotors, and brake fluid exchange

Added changes may apply to RX8, MX5, M-6, and years 2014-2016. Not valid with other offers. Must present coupon at time of purchase. Limit one coupon per person. Does not apply to prior purchases. Other restrictions may apply. Void where prohibited.

Must Be Presented At Time Of Service

Coolant Service

$179 + Tax

Not valid with any other offer. Must present coupon at time of purchase. Limit one coupon per person. Does not apply to prior purchases. Other restrictions may apply. Void where prohibited.

Must Be Presented At Time Of Service

Tune Up Special

$25.00 OFF
Tune up consist of spark plugs and air-filters. Call dealer for details.

Coupon not valid with any other offer. Must present coupon at time of purchase. Limit one coupon per person. Coupon does not apply to prior purchases. Other Restrictions may apply. Void where prohibited.