We are in unprecedented times. With the ongoing spread of COVID-19 (coronavirus) and the incredible speed at which things are changing around us, we are proactively adapting our operations. I personally want to ensure that every customer and employee of our Twin City Dealerships family is informed on an ongoing basis. We remain open to serve our customers and are taking every possible precaution to keep our customers and employees safe.


• First, we are heeding the recommendations from the Center for Disease Control and Prevention, the World Health Organization, along with local public health officials and have increased our cleaning standards to protect our staff and loyal customers. We have added additional cleaning procedures for our facility and vehicles, including using EPA-Registered disinfectants at hourly intervals throughout the day and after every test drive and loaner use.


• Twin City Dealerships is providing you with transparent, safe, and easy online shopping and test drives at your home. Our digital tools allow you to shop confidently from any location saving you time in the dealership. From Kelley Blue Book instant trade-in appraisal, CarFax reports, picking your payments and getting pre-approved for financing, the entire process is available online, on your terms. We are even offering safe vehicle delivery or demonstration at no additional charge to your home or business. A truly no hassle experience.


• We are fielding a number of calls from customers wanting to know details about the falling interest rates. In many cases the recent adjustment in interest rates, continuing demand for preowned inventory, 90 - 120 day delayed payment options, and increased manufacturer incentives have created an optimal opportunity for customers to upgrade their current vehicle with often the same if not lower monthly payment. We are prepared to conduct no obligation payment evaluations for our clients, and will do our best to have a turn-around time of less than 15 minutes. To answer a popular question that has come up, yes, we can conduct these in person or remotely.


We are committed to keeping our customers and employees safe while in any of the Twin City Dealerships and reassuring you that we are taking added precautions to maintain the high standards you expect. Thank you for being a valued customer of Twin City Dealerships. Twin City Buick/GMC, Cadillac of Knoxville, Twin City Hyundai, Airport Honda, Twin City Certified, Twin City Nissan, Mazda of Knoxville, Airport Auto Sales